Hello, may I have 2 Margherita and 2 Napoli?”1 minute later: “Hello, may have 3 Focaccia , 1 with ham, and two Margherita double mozzarella?”1 minute later “Hello, may I have 2 Napoli and 2 Carrettiera extra salami well done?and so on, till the end of the nightThis is the life in a pizza take away shop, where orders arrive every minute and you must... [cliquer ici pour plus]
We are leaving in the world of VUCA (Volatility, Uncertainty, Complexity, Ambiguity), where processes and products must be adaptive. Leaders of the business functions of the same company, are in charge to deliver different business component through the PDCA cycle. But things not always are working fine across a large company when there are some known anti-patterns related to a siloed structure:... [cliquer ici pour plus]